You can request a routine appointment
- Appointments can be made by telephone (0121 327 3926) or in person or Online
- Appointments can be obtained within 48 hours of request.
- All patients are seen by appointment only.
- Ring 0121 327 3926 or visit the health centre during the opening hours.
- If you have a preference to see a particular doctor and the one you wish to see is unavailable on the day, then book with him/her for next day or the day after.
- Emergencies will be fitted in the same day.
- The Patients who wanted to be seen in Emergency are seen in a ‘First Come, First Served’ basis however Patients with serious illness are given immediate attention, so you may have to wait longer for your turn.
Non-urgent advice: Urgent Appointments
Phone
If you can’t use askmyGP or it is down, please you can phone the GP surgery Monday to Friday, 8am to 6:30pm
Visiting the surgery and speak with a receptionist
We are open Monday to Friday, 8am to 6.30pm. When you get in touch, we’ll ask what you need help with. We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
When we are closed
NHS 111
If you are very unwell and you cannot wait until the surgery has opened, please call NHS 111 by dialling 111, and they will be able to advise on the care that you need. They can organise emergency services or an ambulance if needed. The NHS 111 is staffed by fully trained advisers supported by experienced nurses, pharmacists, and doctors. The NHS 111 service is available if you require urgent medical help, but it is not a life-threatening situation.
Non-urgent advice: Cancelling or changing an appointment
If you are unable to attend your appointment for any reason, or the health problem for which you booked your appointment has cleared up, please remember to cancel your appointment; you can telephone the practice directly to cancel your appointment.
If you are cancelling an appointment for another day, please cancel your appointment by:
– We will respond when we are open (Monday to Friday, 8am to 6.30pm)
Phone
– If you can’t use askmyGP or it is down, please you can phone the GP surgery Monday to Friday, 8am to 6:30pm
Visiting the surgery and speak with a receptionist
– We are open Monday to Friday, 8am to 6.30pm